Shipping policy
At Korean Glam, we aim to process and deliver your orders safely and on time.
Order Processing
Orders are generally processed within 1–2 business days after confirmation. Orders placed on Sundays or public holidays may be processed on the next working day.
Delivery Time
Estimated delivery time is 3–7 business days, depending on your location and courier availability. Delivery may occasionally be delayed due to weather, public holidays, courier issues, or other circumstances beyond our control.
Shipping Charges
Any applicable shipping or COD charges will be clearly displayed at checkout before you place your order.
Incorrect Address
Customers are responsible for providing a complete and accurate delivery address and contact number. Korean Glam will not be responsible for failed or delayed delivery caused by incorrect or incomplete information provided by the customer.
Order Tracking
Once your order is shipped, tracking details may be shared via SMS, WhatsApp, or email.